My siblings and I were privileged enough to be treated by our parents for dinner at the Market Cafe of Hyatt Hotel in Malate, Manila. Though this is our second visit, I must admit that I didn't pay much attention to the details (ambiance, food, and service) so I'm treating this like it's my first time - a trying hard virgin.
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| picture courtesy of Hyatt Hotel & Casino Manila |
My first impression of the hotel's lobby was very chic and clean but it lacks a bit of luster. I guess it would be better if they have some more lights to highlight the frontline of the hotel. A bit too gloomy for me. We took the elevator to the 2nd floor even though we could easily take the escalator. Upon entering the lifts, though my whole family could fit into one, again the lifts fall short of luster and pizzazz. I guess it looks like, once you're inside, that you're in an ordinary lift in an office building.
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| picture courtesy of Hyatt Hotel & Casino Manila |
On our way to the Market Cafe, prior to seeing the interior of the restaurant, a smoke of cooked food greeted us and admittedly it's a bit overwhelming (and it's not in a good way). The smell is a bit overbearing that you couldn't figure out if it's the grilled meat or seafood, baked bread, baked pizza or cooked pasta, steaming dimsum, or fried tempura - very confusing I tell you. The saying, "aroma entices the appetite" is an overstatement. It's actually the opposite I'm already filled before sitting down.
Our family was seating in a convenient place. It's spacious enough from other tables but then again our family requires a very long table. I just noticed that over us is a dome shape roof with a chandelier in the middle. I am not a technically knowledgeable of architectural design but the experience gave me the right to say this. We could actually hear the conversations from the nearby tables. It's like the other patrons are connected to out table and I find it annoying only because they were a group of foreigners who decided to speak in their own dialects so this adds more to the chaos of our family conversations.
The food offerings are well positioned in the buffet area. I must admit that the selections are a bit limited considering that it's Php1,600++ The sushi area offers the basic and nothing special though the fishes are very fresh I must say. The dimsum are also ok but very limited selection like three kinds only. The tempura is a bit disappointing despite they used a whole shrimp. It was the batter and the sauce that killed it. The secret to a great tempura is the quality of the batter. Unfortunately the batter is too thick and hard and the sauce is tasteless. My dad was greatly disappointed because he loves tempura and I think my dad gave his score on this. The grill is a so-so for me since it's does not require any special skills but just to grill uncooked meat and seafood. I was tad bit surprised with the dessert offerings because it has more choices than the other sections. My sister and in-laws were having a blast with this.
In fairness to the Market Cafe, what makes them different with other hotel buffets is the bottomless canned sodas and bottled local beers. But then again, this special offering does not contribute to the food offerings but my brother commented that this is a good place to drink beer and appetizers with friends - that's if you want to spend that much for beers and appetizers. I am not sure if that should be considered as a compliment or otherwise.
One of the things that stands out from our experience is the slow service from the food attendants. Though it's not expected from the attendants to be assisting us during our selection of foods but when it's dishing out the used plates from our table, it's a no-brainer, right? I'd like to think that with the price, certain expectations are evident and one of them to ensure that dishing out is regularly done. Well, apparently NOT!!! We literally have to call their attention. So services fell short on this one, sad to say.
Despite what we saw and with my comments, we did make the most of it - actually no choice on our part so no further wining is needed. We all got up really stuffed and had our share on a hearty meal. More than the experience, we all had fun only because the family was together and the bottomless stories we all share.
One of the things that I like is the smoking area. The area is not an outdoor setting but indoor. There is a section of the restaurant that is dedicated to smokers. There are enough ventilation to suck the smoke within the area without affecting the non-smoking and buffet area. You will be seated temporarily in one of the tables and you can smoke you cigarette with no one bothering you or you bothering anyone. It's such a delight especially being and feeling so stuffed.
If given the chance, will I go back to the hotel and the restaurant? Most likely not or if ever it will be for a very very long time. The distance of the hotel with the traffic that you have to endure only to find these offerings and experience may not be worth my time and inconvenience. But it's a place that I would recommend to visit once and let that be your cornerstone to decide if you want to visit them again. Each experience may vary and it's how you calculate value for money and distance.